privacy && policy

Conditions of registration
 
 Any customer under the age of 18 (according to the Gregorian calendar) needs to take advantage of the services of the New Hayah website or application to obtain the consent of his parents or guardian to do so, by sending the e-mail address of a parent or guardian so that we can contact them to obtain Accordingly, parents or guardians are obligated to monitor the activities of their children and are responsible for the actions of their children as long as they do not reach the age of majority, which is 18 years
 
 
 
 In the event that we are notified or it becomes clear to us in our way that the user is less than the legal age to create an account in New Hayah, we will suspend the account temporarily until the consent of the parent is obtained, via their e-mail, in accordance with the requirements of the Children's Online Privacy Protection Act. Sites or apps that target children. If you believe that your child is participating in an activity in which he is collecting personal information, and you have not received an email notification or request for your consent, please do not hesitate to contact us via the website email.
 
 
 
 By using New Hayah, you acknowledge and undertake that you have the legal right and ability to use the service in accordance with the law of the country to which it belongs, and as a guide without limitation, the minimum legal age for using the service is 18 years for the Arab Republic of Egypt as well as the Arab countries and the state of China and 16 years for the state of the Netherlands And 14 years for Germany, Australia, South Korea, Spain and the United States of America, and 13 years for the rest of the world.
 
 
 
 Once you use New Hayah, you implicitly agree to refrain from doing or participating in the following matters (whether you do it personally or through a third party) as your use of the New Hayah website or application is your personal responsibility not to publish, upload, send, or distribute, Or store, create or publish in any way, or any of the following:
 
 
 
1 Performing any act that affects the operation or security of New Hayah website or causes unreasonable inconvenience, abuse or disruption of any of the other users or our workers.
 
2 Transferring your account (including the page you manage or the application) to any person without notifying us of that and obtaining prior written permission to do so.
 
3 Application of reverse engineering, reverse collection, disassembly, or any other act that would discover source code or other mathematical formulas or processors in relation to the computer program used in the infrastructure and operations related to the New Hayah website or application.
 
4 Violating other users' rights to privacy, or collecting any data and information about other users without their explicit consent, whether manually or by using any automated, spider, or crawler, site search or recovery application, or Any devices or other automated processes to penetrate the website or platform or retrieve index or data mining information.
 
5 Providing personal or third party information, including but not limited to family name, addresses, phone numbers, email addresses, and credit card numbers.
 
6 Transmission of viruses, destructive data, or other files that cause any damage, malfunctions or sabotage.
 
7 Providing content or links to content that we consider, based on our absolute judgment, to expose us or other users in any way to harm or legal accountability.
 
8 illegal content, defamation, defamation, or offensive to any religious group, content that is obscene, pornographic, obscene, obscene, or that contains suggestions, harassment, threats, breach of privacy and copyright rights, or violence, or Fraudulent or unacceptable in any way.
 
9 Content that constitutes, encourages, or provides instructions for violating a crime, violating the rights of any party whatsoever, or causing in any way a legal liability or violating any of the local laws.
 
10 content that annoys or annoys others.
 
11 Content that you do not personally own without the legally express permission of the owner of that content.
 
12 Content impersonating any real or legal person or causing in any way a false claim of affiliation with that real or legal person, including New Hayah.
 
13 Unwanted promotional materials, political campaigns, advertisements, contests, raffles, or offers.
 
 We are not responsible or liable for any content that users publish, upload, or broadcast in any way or cause it to be published on the New Hayah website directly or through a third party's website, and users must immediately inform us of this occurrence to take the necessary action according to our discretion.
 
 
 
 In the event that there are complaints arising from the content that a user has published, uploaded, broadcast, distributed, saved, or found, or caused in any way by publishing it on the New Hayah website directly or through a third party website, then you agree to direct the complaint Only against that user, not against us.
 
 
 
 Due to the limited capacity of “Servers” and their use by many people at the same time, you commit not to use the New Hayah website in any way in a way that sabotages or exceeds the carrying capacity of our “Servers” or any network associated with any of Our servers, such as performing any act that would impose an unreasonably large load or disproportionate to the available infrastructure or the bandwidth of the New Hayah website or application.
 
 
 
Healers
 
They are the ones who use the platform as specialists in this field from psychiatrists, psychologists, mental health specialists and psychological counselors, and who we have ensured that they have adequate and appropriate training, qualifications, experiences, skills, certificates and scientific background in his field of specialization.